Chris Crum | Staff Writer
Why Twitter is Becoming Increasingly Important to Marketers
There have been many articles written about why to use Twitter, and we’ve certainly published our fair share of them. However, the landscape is constantly changing. New trends, ideas, applications, and features come out, and they further emphasize Twitter’s place in said landscape. Following are some reasons why it is becoming increasingly important to marketers.
»» Still not convinced Twitter is useful? Tell us why not.
1. Twitter Lists
Twitter Lists are changing the game. We recently looked at several reasons why, but also consider that with the Lists gadget, your tweets may appear all over the web if you can get onto lists. They will appear on sites and blogs, which are more than likely going to be related to the niche you are in anyway if you have the right audience on Twitter.
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2. The Openness of Twitter
The openness of Twitter, social media and the web in general, pretty much means that your messages on Twitter won’t be limited to your Twitter audience. Facebook and other social networks will bring tweets in. People will share them, screenshot them, link to them on blogs, etc. Twitter is a means of getting your message out to more people, but it’s not necessarily only the people on Twitter that will see those messages.
3. Building Valuable Relationships
Laura Fitton, the author of Twitter for Dummies, chalks up success on Twitter to four basic concepts: listen, learn, care, and serve. Basically, if you listen to the community, you will learn, and if you show that you care, you are more likely to get more out of your efforts. Serving means providing something of use to the community. If you what you’re not doing that, you may be setting yourself up to fail, as Fitton talked about in this interview with WebProNews.
Watch the video interview of Laura Fitton
4. Traffic That Cares
Twitter can bring you not only random traffic, but traffic from people who are actually passionate about the niche that you are a part of. Retweets are huge in this regard. Guy Kawasaki calls retweeting the sincerest form of flattery. He has a point. He notes that people are willing to risk their reputations by retweeting your content.
Watch the video interview of Guy Kawasaki
5. Staying Current
Being found in Twitter searches (not to mention real time search in general, which is starting to become a main area of focus for all of the big search engines, not to mention all of the standalone real-time search sites) provides a lot of opportunity for exposure. We discussed this here and gave tips for getting found in real-time searches.
6. Connecting with Local Customers
There are a variety of ways you can connect with local consumers and customers using Twitter and Twitter-related tools. There are tools like our own TwellowHood, which let you find Twitterers in your area, for example. Another thing to keep an eye on is Google’s new Social Search. It’s currently just a lab experiment, but could become more. It certainly has potential.
A recent Search Engine Land article made some good points about the potential of local marketing with this tool, which delivers Google search results based on the communities you are a part of. It draws from Google profiles, which include the networks that people are connected to (based on what any person includes in that profile). If you’re not familiar with this feature, watch the following clip, and you’ll understand.
Watch the Social Search Demonstration Video
7. Going International and Multi-lingual
Twitter is expanding into more languages. If you thought Twitter was important to marketing already, consider that for most of its existence, it has only been available in a couple of languages. Now it’s in Spanish, and many more languages will follow. That’s not only going to be huge for international and multi-lingual marketing efforts, it’s going to be huge for Twitter’s growth, and the more Twitter grows, the more potential customers are out there.
8. It’s Still Young
Consider that Twitter is just getting started in the grand scheme of things. It’s still young. There are no doubt going to be a lot more features added in the future. And don’t forget about the thousands of Twitter apps that are already out there that can make Twitter useful in different ways to different people and businesses. Take some time and explore them. Fitton’s site OneForty.com, which is like Yelp for Twitter apps, is pretty good for that. It has reviews, and people tell why certain helps have helped their businesses.